Founders rely heavily on mentorship from others in getting off the ground, and are best served by talking to others who are or have tried. In our case, we continually encountered predecessors who held bitter views towards the personal/relationship oriented CRM. As most companies had failed, most founders held the personal belief that it will never work. While most indicators point to Contactually...
Outcomes vs Roadmaps
I was a LEGO kid growing up (and am not ashamed to admit that I’m eager for my kids to reach the age where a LEGO room in the house becomes socially acceptable). It was natural for me then, as it is now, to start building with a clear idea of what I wanted the finished, or initial, product to look like. It should go without saying in contemporary best practices of lean startup methodology...
Opportunities to Improve
An early-stage venture is rife with problems, and is, almost by definition, in a perpetual state of brokenness. There are team members you’re not wild about, and others who hold so much promise but aren’t performing to their potential. Your app is buggy, and, despite a continued focus on quality, new defects still surface. You walk out of meetings knowing they could have been run...