One of the qualities we look for in all of our hires is adaptability. One is almost guaranteed to have a different job with different tactics than they signed up for, and someone who stubbornly thinks that they can simply one they did yesterday will drown. Adaptability has a cousin that is just as valuable in a person, and plays an even more important role in the aggregate culture of a company...
As the most tenured person in Contactually (dating back to origination of the idea), it’s no surprise that I am a host to many opinions. What the perceived correct answer to a question is, next best action, how to interpret the data. With greater frequency, my opinion is overruled. While some may think a leader who never “gets their way” would be an incendiary one –...
The first DC Tech Meetup was held over five years ago. Around 150 people gathered in our law firm’s meeting room to hear a couple demos. Next month we’re hosting our 47th meetup. We have over 16,000 members of our group. Each night attracts anywhere from 400-900+ people. The staying power of this, organized by otherwise-busy technologists, is a testament to the massive growth of the...
On Monday morning, I was reviewing copy for an email campaign for new trialing users. On Monday afternoon, I was in a room full of VCs and their Limited Partners, discussing how turmoil in the middle east was impacting global financial markets. One of the more intellectually enjoyable opportunities as a founding CEO is to work at many different levels of the business. Most of my colleagues focus...
One of the exciting things about going from “doing it all yourself” to “doing it mostly yourself with some help from employees” to “your employees do everything” is seeing the outcome and impact of what they’ve produced. One of the interesting things to see is what employee contributions have a lasting impact – which becomes their legacy after they’ve left. They may have moved to another...
My foray into entrepreneurship began soon after I took my first post-graduation job, when I found my nights and weekends being spent coding. To my surprise, ~9 years later, I’ve come full circle – spending nights and weekends coding. My teammates who have the unfortunate duty of sitting near me hear me give the same anecdote repeatedly during initial introductions. I’m a software developer...
We’ve always taken the idea of planning seriously, but have recently focused on improving the act of planning. We’ve iterated through different planning methods, and have now handled on what we believe is a really elegant homegrown planning system. I’ll share that at some point. We took a step back and realized that one of the biggest blockers was actually getting it done. Every month I had to...
A good leader takes a little more than his share of the blame, a little less than his share of the credit. – Arnold H. Glasgow There are many lessons I’ve learned these past few years, but just as many things that haven’t been active lessons, rather observations. When we closed our A round, our new partners sat down with me and, while establishing our board meetings as a safe space to relay...
From time to time, a few words are introduced in a conversation, article, book, etc, and instead of slipping in and out of short term memory – it sticks. It becomes something that comes to mind nearly every day. As CEO, I’ve had to struggle with the challenge of being ultimately responsible for everything that happens to the company. However, as we’ve grown, I’ve given away more and more of...
We’ve been fortunate to have a steadily increasing flow of candidates applying to roles at Contactually. With our ambitious growth goals, much of our managers’ time is spent interviewing. As volume increases, and more specialization is required of our roles, the ratio of interviews:offers has changed. We’ve had to raise our standards, implement better process, and be more critical overall. We...