Zvi Band Relationships are our most important asset.



Success is in Your Sphere


Proud to share that you can now pre-order Success is in Your Sphere. You can order a copy at Amazon, Barnes & Noble, and other fine retailers. We first wrote the outline for a book in March 2015, marking a four year journey between then and now. I am so thankful to the many hands who have had a part in bringing this to reality. We build software – why a book? Everything we’ve done at...

Compass acquires Contactually


As just announced, Contactually has been acquired by Compass. You can read more at contactually.com/compass. All the emotions that have been foretold by mentors who have gone through a similar experience, I’m feeling right now. But the one feeling that stands out is nothing but thankfulness. Thankful for all the users, teams, and companies who have trusted us for years. Thankful for the results...

The Long Game


We are incredibly thankful that Contactually’s enterprise business (you can read more here) is on a strong growth path right now. This isn’t our first attempt at expanding our enterprise efforts, so I’ve spent time looking back to understand why our previous attempts did not yield the same results. There’s no question that a big part of it is market readiness and timing – I cannot recommend...

Success is harder than failure


Like many companies, there are oscillations in the “success” of the overall business. Sometimes we just barely meet a goal, sometimes we double it. As we’ve scaled, I’ve generally seen our team’s morale match our performance. Everyone likes winning; no one likes losing. We like knowing that our hard work is putting points on the board and making an impact, so, unsurprisingly, we’re thrilled when...

Wind at our backs


In Bill Gross’ TED talk, he cites timing as a key factor in the success or startup. A great idea, married with great execution, is still reliant on the macro trends that can either carry it, or leave it dead in the water. This has played out for us in meaningful ways. While we’ve been investing deeply in building the best business we can, we’ve had to accept that much of our success – or...

Moving Upmarket


Earlier I’ve written around the skill of operating at different levels of the business – one minute taking a call with a customer around a particular initiative, the next minute planning your goals for the next three years. The human mind is more geared towards focusing on the near term, what’s right under our nose- which is why we’ve taken a concerted effort to try and operate at a higher...



Diplomacy is the art of letting somebody else have your way. – David Frost As Contactually has continued to scale, I’ve given away more and more ownership of the company to the appropriate internal leaders. While I remain ultimately responsible, that doesn’t line up with having ultimate decision making. Any overriding of decisions risks undermining the ownership of the...

Capturing Ideas


Common present day mantra de-values the idea for new venture, putting much more emphasis on the execution. While I agree, that does not mean the concept itself is meaningless. Ideas for new ventures, products, etc may hit you at any moment. I’ve found it productive to do my best to capture those. Going back to 2009, I’ve been capturing most ideas for new products in Evernote. It can be something...

What a Good Employee Onboarding Looks Like


The first few days at my first job out of college at a big company, was, to no surprise, a tedious checklist of forms to fill out and compliance-based sessions. AKA, welcome to the company, here’s how not to get fired, I’ve learned that how you onboard employees makes a huge impact – similar to onboarding a new user to your product. To no surprise, our earliest employees were...

A new social fabric


“Democracy is the worst form of government, except for all the others.” -Winston Churchill Be forewarned; this is one of the more abstract concepts, and therefore posts, that I’ll write about. This has been floating around in my head for some time – an accretion of thoughts rather than a singular concrete idea. In the wake of the recent electoral upending of society, and the shockwaves that...

Zvi Band Relationships are our most important asset.

Zvi Band

Founder of Contactually.
I'm also passionate about growing the DC startup community, and I've founded Proudly Made in DC and the DC Tech Meetup.