Category: General

We made some great announcements at 11 AM yesterday morning. I wasn’t tweeting or posting about it because I was in a meeting. At the same time the internet and our team was celebrating our milestones, I was helping a founder I had been advising for months shut down his company. He’s an incredibly smart…

It’s inevitable – and vital – that, as a company scales, a founder has to remove roles from themselves. At first it’s building a team underneath you – specialists, demand fulfillment, etc. Less time is spend on day-to-day execution, and more time is spent planning, overseeing, and managing. But there still may be some bastions…

A little over a year ago, we were overhauling our metrics, and were looking for a practice for measuring overall happiness, primarily with our product. There are straightforward quantitative metrics you can leverage and track, which we do, such as conversion rates, churn, and ACV. But we wanted a signal that would give us a…

I never valued company culture. Culture, mission statement, values – that was all stuff that I never saw anyone pay any attention to other than lip service. Any conversations about values seemed so far removed from the day-to-day of what I was doing. Fast forward to today – Contactually is passing 40 people. Values, mission, culture…

Beyond the commonplace tools (Google Spreadsheets, Dropbox, Evernote, Google Apps, etc) and the obvious (Contactually!) – I’ve listed out some tools that I use daily, if not multiple times daily, to assist me. Trello – We use Trello to organize anything we’re working on – from product feedback to ideas to my personal to-do list.…

I wanted to be a DJ. In college, I had put together a little bit of money from internships to buy a basic CD setup. I was terrible. I sold my equipment. When freelancing, I was making enough money to buy a proper rig – Technics SL1200MK2s, Rane mixer, Scratch Live, coffin case, etc. I…